Maureen Ihua-Maduenyi
Lafarge Africa Plc says it will continue to appreciate its customers across the country because their loyalty over the years accounts for the success of the company in the country and beyond.
The Marketing Director, Lafarge Africa Plc, Mr. Vipul Agrawal, was quoted to have said this at a customer appreciation dinner held recently in Uyo, Akwa Ibom State.
Agrawal said Lafarge was committed to providing world class services to its customers nationwide.
“We have put processes in place and made adequate investment to allow us attend to customers better. Outside our numerous customer touch points, we value moments such as this when we have the opportunity to say thank you in a special way and celebrate the customer,” he stated.
The company said the forum provided an opportunity for its customers to engage in discussions with the brand and that it also enabled the company’s senior management to feel the pulse of its customers, as well as resolve critical issues and complaints.
Some of the customers were also rewarded with incentives for their loyalty to the Lafarge brand and performance in 2017.
The company added that similar customer appreciation events would hold across the country.
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